Refund policy

Return & Refund Policy

Last updated: 7 Jan 2026

Thank you for shopping at DieselCallab (“we,” “our,” or “us”), accessible at www.dieselcallab.com. Please read this policy carefully before completing your purchase.

1. Digital Products & Automatic Delivery

All products sold on DieselCallab are digital products.
Once a purchase is completed, all files are delivered automatically via download link, email, or instant access on the website.

Because delivery is instant and automatic, all sales are final.

2. No Returns or Refunds

Due to the nature of digital products and immediate access after purchase:

We do not accept returns, exchanges, or refunds under any circumstances.

By making a purchase on our website, you expressly agree that:

You receive instant access to the digital product, and
You waive your right to request a refund or return once the purchase is completed.

3. Non-Refundable Situations Include (but are not limited to):

Accidental or mistaken purchases
Change of mind after purchase
Lack of usage or dissatisfaction
Failure to read product descriptions
Compatibility issues with your device or software
Download issues caused by customer internet, device, or email problems

4. Customer Responsibility

It is the customer’s responsibility to ensure:

A valid and correct email address is provided at checkout
Their device, software, and internet connection meet the requirements
They download and store the files promptly after purchase

We are not responsible for lost files due to customer error.

5. Technical Issues (Limited Exception)

Refunds may be considered only if:

The product was not delivered due to a verified technical issue on our end, and
We are unable to fix or re-deliver the product within a reasonable timeframe.

All decisions regarding exceptions are made at our sole discretion.